Create Engaging Experiences
For Your Customers

Our UX agency team creates profitable digital products by taking a user-focused approach to increase engagement and boost conversions.

Our UX agency team creates profitable digital products by taking a user-focused approach
to increase engagement and boost conversions.

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We follow a user-centric approach with cutting-edge UX/UI methodologies to bring functionality and form together - creating inspiring, usable, thoughtful designs

Our award-winning UX and UI design specialists understand how to utilise the latest design trends to elevate your project.

By ensuring we really understand your audience’s needs during the strategy phases of the project, we can create digital products and services which are tailored to perfection. With 16 years of experience, our UK based team will guide and support you – helping you make the right decisions throughout your journey. Through our Product Discovery and UX/UI Workshops, we will help you identify and optimise to your target audience. Delivering profitable digital products and services your customers will love.

Thinking of starting your new project with a UX design workshop?

Our User Experience & Interface Workshop is the first step towards creating a human-centered experience

Put simply, UX means thinking about how a potential customer will engage with your idea, and UI is how it looks and feels. From product discovery, customer research, platform logic, user personas, empathy maps, prototypes, we leave no stone unturned in our UX/UI process to plan for the most effective, secure and stable platform possible.

Product Vision

Outline the intended scope of the platform, system or website and get an overview of what we are working towards.

Information Architecture

Organise and structure all of the online content in a way that makes the product simple and intuitive.

Product Strategy & Logic

Product strategy and vision of technical logic are key to discuss in the early stages of the workshop.

Define Features

We will explore which features are desired and which are required for MVP (Minimum Viable Product).

Define Audience Personas

Discovering and defining your users is the first step to building your human-centred website or products.

User Journey / Empathy Maps

Getting inside the mind of your customer and pre-planning the experience they have with your website or business is at the heart of all UX strategy.

User Needs & Attention

Learn about what users 'need' to see on the journey and where their attention should be focused at each touch point.

Wireframe Prototyping

Testing how the interface performs with no distractions. Just a bare skeleton to make sure UX requirements are in place.

UI Design

Create high fidelity designs to make it stand out through colours, fonts, logos, and custom style of the brand.

What is the output of a UX/UI workshop?

There are various stages a design will go through from wireframing Low and High fidelity UI prototypes and screens, with this differing slightly on each and every project.

Regardless, the end product will be visual representations of the near final design and will typically include all the core required screens needed to fully define the product and all its features for the MVP (Minimum Viable Product).

  1. Customer Journey Map
  2. Sitemap
  3. User Personas
  4. Low Fidelity Flow Diagrams
  5. Pain Points and Solutions
  6. Low Fidelity Prototypes
  7. High Fidelity Wireframes
  8. High Fidelity UI Designs

Are you looking for a reliable UX consultant?

Why use Code23 for your UX/UI design workshop?

A fully supported service

We offer you the full support of our expert UX design agency. From project managers, UX/UI designers, digital managers, developers and even advice from our in-house marketing team, a full support system is in place here in Reading, Berkshire for your business.

Collaborative approach

Our team will work with you to understand your challenges and will advise you on the best solution for your business. Our expertise in digital product development allows you the freedom to flex your creative muscles and not be limited by dull design themes and pre-programmed tools – giving you the freedom to flourish.

Over 16 years of experience

We have been building digital products for over 16 years and whilst we’re proud of our past successes, our attention has always remained focussed on facing the future through our core values.
Like the online world, our agency’s experience has grown rapidly over the years. From building brochure websites to developing business-critical apps and complex eCommerce sites, we’ve added new services for our clients and talented specialists to our team.

Multi-sector experience

We have worked in a wide variety of industries, from online retail and e-commerce systems, to platforms in the financial, music, wellness, education and trade sectors, with every sector having a set of bespoke challenges to overcome. Your project can benefit from our multi-sector experience, creating a stress tested and profit generating business from day one.

Kick start your new project with a UX persona workshop

Our 6 stage process for a successful launch

1. Product Discovery

- Understand the business goals

- Identify the target audience

- Discuss the functionality and features

4. MVP Development

- Architecture and development

- Pre launch in-depth QA

- Release a scalable product to market

2. User Experience (UX)

- Confirm it achieves the user's goals

- Create low fidelity diagrams

- Walk-through user journeys

5. Optimisation

- Analyse user behaviour and data

- Resolve user barriers from MVP

- Review and align business goals

3. User Interface (UI):

- Design wireframes

- Create high fidelity screens

- Cross-device responsiveness

6. Support & Growth

- Managed cloud hosting and devops

- Continued development support

- Further alignment of business goals

Google 5.0 star rating

Work with our 5-Star rated
UK based UX/UI team

Schedule a call with a UX consultant to discuss your requirement

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Jamma

Custom B2B Marketplace platform that brings together independent music artists with sound engineers, booking agents and venues.

  • Digital Strategy
  • CRM Development
  • UX Design Workshop
  • Laravel Custom Development
  • Marketplace Platform
  • Stripe Connect API
Coming Soon

Jollo

The Ultimate Kids Party Booking Marketplace, connecting party suppliers and children’s entertainers, with mums and dads across the country

  • Digital Strategy
  • UX Design Workshop
  • Laravel Custom Development
  • Marketplace Platform
  • Stripe Connect API
Coming Soon

Teachers to Your Home

Custom Laravel Marketplace solution pairs students looking for home tutoring with local teachers in their area.

  • Digital Strategy
  • CRM Development
  • UX Design Workshop
  • Laravel Custom Development
  • Marketplace Platform
  • Stripe Connect API
View Case Study

NAFIIA

A unique and grassroots marketplace that allows indigenous craftspeople to expand their reach to a global audience.

  • Digital Strategy
  • UX Design Workshop
  • Laravel Custom Development
  • Marketplace Platform
  • Stripe Connect API
Coming Soon

A-Z Modesty

Custom Marketplace solution that connects buyers and sellers looking for high fashion modesty wear.

  • Digital Strategy
  • UX Design Workshop
  • Laravel Custom Development
  • Marketplace Platform
  • Stripe Connect API
Coming Soon

Mobility Scooters

A B2C Marketplace to buy & sell new and secondhand mobility scooters.

  • Digital Strategy
  • UX Design Workshop
  • Marketplace Platform
  • Communication Module
  • Stripe Connect API
Coming Soon

PharmXS

A multi vendor solution connecting pharmacies to the wider healthcare market

  • Digital Strategy
  • UX Design Workshop
  • Laravel Custom Development
  • Marketplace Platform
  • Stripe Connect API
Coming Soon

I Am Attitude

Custom Marketplace solution for the alternative fashion sector, allowing independent fashion designers to connect with a niche audience on one platform.

  • Digital Strategy
  • UX Design Workshop
  • Laravel Custom Development
  • Marketplace Platform
  • PayPal Mass Payment API
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    Frequently asked questions

    A well-designed customer interface helps meet the user’s needs, provides a positive experience, and keeps them happy. And that’s why UX design is so important: Happy users spend more. Don’t just take our word for it though, let’s examine the evidence:

    • One study found that customers who have excellent experiences with brands spend 140% more
    • Airbnb credit good UX with transforming them from a near-failure to being valued at $10 million
    • A study of over 400 companies found that the more money invested in design leads to more sales
    • When Walmart re-designed their website in 2018 their eCommerce sales grew by 43%

    To find out more about how good web design can increase your return on investment, check out this article we wrote that explains everything.

    According to Google, page experience is a ‘set of signals that measure how users perceive the experience of interacting with a web page beyond its pure information value’. So, it doesn’t relate to how useful your website is, but how usable it is.
    To help gauge this, they’ve come up with a checklist of items (signals) to help measure the real-world user experience interacting with a web page. You can access Google’s detailed page experience document for developers here, but, in a nutshell, the Google Page Experience includes:

    • Core Web Vitals: These include how quickly a page loads, how well it responds, and whether the content unexpectedly shifts
    • Mobile Friendliness: Ensuring your webpages are mobile-friendly is essential for visitors browsing on a mobile device
    • Safe browsing: ‘Cybercrime is the greatest threat to every company in the world’2 A secure site is vital to keep user information safe
    • HTTPS security: A webpage using secure HTTPS to send data between a browser and website inspires trust in your users
    • Intrusive interstitial page guidelines: Avoid using mobile pop-ups or interstitials which can negatively impact the user experience

    A user persona is basically a fictional description of your average target user. Although the persona summarises the information into a realistic description of a single user, that persona represents a large group of users. Typically, a user persona will include the following details:

    • Persona name: This is a fictional name, of course, but makes it easier for you to distinguish between different user personas
    • Photo: This is usually a stock image of a person who best embodies the physical characteristics of your typical users
    • Description: This is essentially a mini-biography, detailing their gender, age, marital status, job title, where they live, etc.
    • Personality: Think of this as their profile on a dating website: an overview of the characteristics that makes them, them
    • Behaviours: This is a summary of the way in which the user behaves, such as if they are a logical or emotional decision-maker
    • Problems: This is a summary of the issues the user wants solving (using your product/services), also known as ‘pain points’

    This is the process of testing two slightly different versions of your product to see which one your users prefer. For a website, this could be two landing pages that are identical in every way but one. For example, they might have different call-to-actions. A/B testing lets you get real-time feedback on which option converts best.

    A typical UX workshop project will take between 6-8 weeks to complete. Our approach starts with the Research and Product Discovery phase, before moving into User Experience (UX) and User Interface (UI) workshops and design. Once these are complete we commence the Prototype Development.

    But we don’t stop there. Unlike other providers, we will guide and support you as your business grows and challenges throughout your journey.

    Once the workshops have been completed, we will have all the required information required to make a start on the concept designs. There are various stages a design will go through from wireframing Low and High fidelity UI prototypes and screens, with this differing slightly on each and every project.

    Regardless, the end product will be visual representations of the near final design and will typically include all the core required screens needed to fully define the product and all its features for the MVP (Minimum Viable Product). These designs or ‘journeys’ can be pinned together to produce a visual journey and clickable prototype which brings your ideas to life. We will also supply all the non-visual information gathered from the workshop for example; site maps, user information and pain points and solutions information.

    User Experience & User Interface Insights