User Experience (UX) and Visual Design
The wizards at Code23 built a custom application, based on the Laravel PHP framework meaning we could automate almost all of their manual processes ensured the application would easily grow alongside TTYH as they provided more services to both the tutors and end-users.
- User Experience (UX) and Visual Design
- Code23 overhauled both the front and backend of the site. Improving the User
- Experience (UX) with a redesigned User Interface (UI) for both the customers and the various levels of registered users.
The backend required three levels of access for employees, teachers and parents.
Employees can approve new accounts, update financial information and perform day-to-day activities like approving timesheets.
Tutors can log in to submit timesheets, view earnings and communicate with parents.
Parents can access and check timesheets, communicate with the teachers and set up their payment options.
User journeys were mapped and the User Interface (UI) redesigned from the ground up to ensure the best possible experience for everyone navigating the site. This is hugely important because as all good developers know, the design and UI of the front and back-end are equally crucial to the customer experience.
New visuals were designed to give the portal a premium, upmarket look and feel, in line with the super high quality of tuition TTYH are renowned for.
We integrated Stripe Connect to automate many of the previously manual tasks. Stripe Connect allows the parents to make payments, TTYH to collect the payments along with their commission, then pay the tutors. All automatically, all on the same day. Result!
A process that previously took the client 2-3 days every month, now requires no involvement from them at all.
The backend was rebuilt from the ground up. So it’s much faster and easier to use. Onboarding new staff at TTYH is now much quicker because they have a platform that they understand and can pick up easily.