Support and Maintenance

After the successful launch of your digital product our involvementdoesn't end there. Code23 provides ongoing website maintenance,hosting and support plans tailored to your needs.

After the successful launch of your digital product our involvement doesn't end there. Code23 provides ongoing website maintenance, hosting and support plans tailored to your needs.

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As with any high-end item, your website needs maintenance to function at its best.

We provide that ongoing support in the form of patches, updates and optimising for maximum conversions. It’s reassuring to know that help is easily accessible for any problems. If you choose our ongoing support package, we’ll be there to fix any issues and minimise disruption.

Dedicated Project Manager

Your project manager will be an expert on your digital product and will provide personalised support whenever you need it.

Phone & Email Support

As well as being just a phone call away, we use a ticket system for customised email support. This ensures an efficient and quick response.

Maintenance Plans

A maintenance plan provide security and plug-in updates for maximum protection and efficiency.

CMS Training

We can provide the content management training needed to allow you to have control over changes and updates. Improve productivity and efficiency by knowing how to adapt your content.

Proactive Improvments

As experts in our field, we can let you know of and implement new features technologywhich would optimise your digital product.

Monthly Reporting

We’ll keep you in the loop with a monthly report giving you a wealth of useful information: speed, optimisation, rank, and the work we’ve done on your site (including patches and security updates).