It all begins with the processes we undertake to really understand your audience’s needs, wants, emotions, behaviours and interactions. The nuggets of gold we collect during the discovery and strategy phases of your project ensure that the digital products and services we create genuinely hit the mark.
Larvavel Web Developers
Our mission is to make digital bright, and the human experience brighter. The work we do in the design and user experience (UX) space is a clear embodiment of that mission.
/ WE ARE CODE23
Our award-winning design and UX specialists have a knack for bringing beauty and functionality together in a way that eclipses expectation.
Web & Data Analytics
User testing allows us to gain insights into how well user needs, wants and expectations are being met by a digital service or product, and can be tailored to specific functions, features or areas of interest. Luminary can also facilitate online task based user testing, which allows for greater participant numbers and wider geographical reach.
We will conduct a thorough review of your website against a variety of best practice and industry standard criteria, identifying existing issues and opportunities for improvement with your current digital presence.
We can facilitate workshops with key stakeholder groups to investigate requirements and identify pain points and improvement opportunities. Stakeholder workshops can also be used to test the effectiveness of prototyped solutions.
User Journey Maps
Luminary can create a visual illustration of the different touchpoints that customers encounter, both online and offline, when interacting with your business. By using the insights gained from mapping the existing customer journey, we can map a future state journey: the ideal customer experience.
Wireframes are a visual representation of the framework of a website, illustrating the structure and layout of content, images and other page elements such as headers, footers, navigation, breadcrumbs and search. Wireframes can be low or high-fidelity (with varying degrees of detail). Luminary can also create clickable prototypes, allowing you to navigate through a website of wireframes.
Once wireframes are approved, we move into applying your organisation’s brand to describe the user experience in full fidelity. We deliver this for your review through a design feedback tool called InVision, that allows you to review the experience in your browser and comment directly on the designs.
At Luminary, we are strong believers in rigorous quality assurance and testing. Ensuring the final user experience delivered to customers is as designed is an essential part of this QA process and the responsibility of the designer, in partnership with the QA team.
Once a digital experience is live, the work of a designer doesn’t stop. Our design team are passionate about continuous improvement and helping our clients increase the value of their digital assets by improving conversion; whether that be an increase in transactions, average order value, leads, enquiries or subscriptions.
“Fabulous looking theme and good support from developer. Takes a little effort to get it structured the way you want it but I love the way it looks.”
“Takes a little effort to get it structured the way you want it but I love the way it looks. Fabulous looking theme and good support from developer. ”
“Takes a little effort to get it structured the way you want it but I love the way it looks.”
/ About Us
More text on UX design here I think to help SEO and pad out this part of the page
While we’re proud of our past successes, our attention has always remained focussed on facing the future through our core values.
Like the online world, our agency’s experience has grown rapidly over the years. From building brochure websites to developing business-critical apps and complex eCommerce sites, we’ve added new services for our clients and talented specialists to our team.